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Athlete Registration Guide


Where do I Register?

Your sports organization will share a Registration link with members, usually on its website or social media. Contact an administrator at the organization if you can't find the Registration link.

Do I Need to Create an Account?

In most cases, you will need to create a SportsEngine account when you register an athlete. This account will allow you to take advantage of SportsEngine's tools like RSVPs and messaging.

Who do I Contact with Questions?

Questions regarding Registration, payments, schedule, etc. should be addressed to an administrator at your sports organization. Check their website if you don't know who this is.

What is Regsaver Insurance?

Regsaver offers insurance for non-refundable athlete registration fees in case of injury, illness, job layoff, military leave, and more. More information.

Can I Edit a Registration Entry after I Submitted it?

Only if your organization set up the Registration to allow it. If so, you can edit the Registration entry from the Registrations tab of your dashboard. Having trouble?

How do I Download Forms from a Registration?

Go to the Registration tab of your dashboard and select the Registration entry. If there is a downloadable form, there will be a Download PDF button in the top-right corner. Having trouble?

How do I Claim a Registration Entry?

If an admin registers an athlete, a parent will need to claim the Registration entry to connect it to a SportsEngine account. Having trouble?

How do I Request a Refund?

Please contact an admin at your sports organization to request a refund for any reason. SportsEngine cannot award refunds on behalf of a sports organization.

How do I Update my Credit Card for a Payment Plan?

Go to the Purchased Items tab of your dashboard and follow these instructions.

How do I Cancel a Payment Plan?

Please contact an admin at your sports organization to request to cancel a payment plan. SportsEngine cannot cancel your payment plan on behalf of a sports organization.
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